RETURNS & REFUNDS
At Life Easy, we want you to shop with confidence. This page outlines our return and refund guidelines to ensure a clear, fair, and hassle-free experience for every customer.
We accept returns within 30 days of delivery.
To be eligible for a return, items must meet the following conditions:
- Unused, unworn, and in original condition
- In original packaging with all accessories included
- Free from damage not caused during shipping
Proof of purchase (order number or confirmation email) is required for all return requests.
To start a return, please contact our customer support team before sending any items back.
📧 Email: support@lifeasyproducts.shop
When contacting us, please include:
- Your order number
- The item(s) you wish to return
- The reason for the return
- Clear photos or videos (if the item is damaged or incorrect)
Our support team is available 24/7 and will guide you through the next steps.
Once your returned item is received and inspected:
- Approved refunds will be issued to your original payment method
- Refunds are typically processed within 3–7 business days
- Depending on your bank or payment provider, it may take additional time for funds to appear in your account
You will receive a confirmation email once your refund has been completed.
The following items are not eligible for return or refund:
- Items showing signs of use, damage, or alteration after delivery
- Items returned without prior authorization
- Items damaged due to improper use or care
Please note that promotional or discounted items may have different return conditions unless otherwise stated.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
To help us resolve the issue quickly, provide:
- Your order number
- Clear photos or videos showing the issue
In these cases, Life Easy will cover all associated costs and arrange a replacement or refund at no extra charge.